Community

Built with the people who use it

Intersink is used by owners, teams, developers, partners, nonprofits and students, across 49 apps. The community is how we hear from all of them, and how they hear from each other.

Share an idea See events

Who it is for

Six kinds of people, one platform

Everyone signs in with the same free User ID. What you see depends on the businesses you belong to and the role you have in each.

Owners

You run a shop, a clinic, a salon or a firm, maybe several. You know better than anyone where the day goes, and which tool gets in the way.

Teams

You use the apps all day: taking bookings, packing orders, answering customers. Small annoyances you notice are the ones we most want to hear about.

Developers

You connect a channel to other systems with API keys and signed webhooks. Tell us where the reference is unclear or an endpoint is missing.

Partners

You set up and look after businesses for your clients. You see many businesses at once, which makes your view of what is missing especially useful.

Nonprofits

You raise money and organise volunteers on a tight budget. Registered charities, trusts and NGOs can apply for £16,000 in free credits.

Students

You are learning to build and run things. Students enrolled at a college or university can apply for £800 in free credits.

A smiling woman in an office with her team behind her

Young children learning together on a classroom floor

A family cooking together in the kitchen

Working and learning together

Most good ideas start as a complaint

The tool that took too long, the report that was missing, the step nobody needed. The people closest to the work notice these first, whether they run the business, serve at the counter or are still learning the trade.

The community is where those notes reach us, and where people doing the same kind of work can find each other.

Take part

What you can do today, and what is coming

We only list what is real. The first row is open now. The second is being built, and you can register interest in each.

Open now

A smiling man at his desk in a bright office

Share an idea or a problem

Tell us what would make your work easier, or what got in your way. Raise it from the Help Center as a support request, with as much detail as you can.

Open the Help Center

Improve the Help Center

If an article did not answer your question, tell us what was missing. The gaps you point out help us decide which articles to write or improve next.

Browse help articles

Report something that breaks the rules

Seen a scam, spam or a business misusing personal data? Reporting it protects everyone who uses the platform.

Trust and safety

A team working together around a table with laptops

Come to an event

Live walkthroughs, industry deep dives, developer sessions and office hours. Dates will be announced to people who register interest.

See event formats

Opening soon

Champions
Opening soon
For people who know the product well and enjoy helping others get started. We are working out what champions will do and how we will support them.
Local user groups
Opening soon
Owners in the same city or sector, meeting online to swap what works. We plan to help people start groups rather than run them all ourselves.
Community forum
Opening soon
A place to ask questions in public and answer other people’s, with our team joining in. It is not open yet.

How feedback shapes the product

From your message to a change you can see

Feedback is only useful if it goes somewhere. This is the path it takes.

We cannot build everything we are asked for, and we will not pretend otherwise. What we can promise is that feedback is read, grouped and weighed, and that when something changes, it is written down where you can find it.

Read What’s new

1
You tell us
From the Help Center, a support ticket, an event or the contact page.
2
We sort it
Each idea or problem is grouped with others about the same app or page, so patterns show up.
3
We decide
We weigh how many people it affects and how much it costs them, then decide what to build or fix.
4
We ship and say so
Changes are listed in What’s new, marked as new, improved or fixed.

Community guidelines

Six ground rules

These follow the Community rules that apply to every User ID, business and channel on Intersink. They sit on top of your local law, not instead of it.

Be kind

Treat customers, staff and other members with respect, in public and in private messages. Disagree with ideas, never with people. Harassment and hateful conduct are not allowed anywhere on the platform.

No spam

Do not post bulk messages people did not ask for, or promote yourself where nobody asked. Do not inflate reach with fake activity.

Protect privacy

Never post anyone’s personal data, including your customers’. Collect only what you need and never share it without permission. Screenshots should hide names, phone numbers and addresses.