Help from the people who built it
Most businesses set up Intersink themselves with our guides. Some would rather have a hand. Our team can plan your setup, move your data, configure your apps, train your people and keep the admin tidy afterwards.
Six ways we help
Take one, or combine a few. A new business often needs onboarding, migration and training together.
01We set up your business, channels and first apps with you, so you start on the right foot.
Scope and process
02We bring your products, customers, staff and records across, cleanly, with nothing lost.
Scope and process
03Already running? We tune channels, apps, roles and settings to fit how you really work.
Scope and process
04Live, practical sessions for your team, built around the apps and tasks they actually use.
Scope and process
05Reports your team needs and connections to other systems, built on the public API and webhooks.
Scope and process
06A regular hand with the admin work: new channels, new staff, role changes and tidying up.
Scope and processScoped first, quoted in writing
Talk to us
Use the contact form. Tell us about the business and what you want help with.
A first conversation
We ask how you work today and what good looks like for you.
Scope and quote
A written scope: what is in, what is out, what we need from you, and the price of our work.
The work
Done inside your business through a role you give us, with a record in the audit log.
Handover
Notes, checklists and a walk-through. Then you remove our access, or keep us on.
What you can do yourself, and where we help
Honestly, many businesses never need a service. The product includes a lot of help on its own.
| Task | On your own, included | With our team, quoted |
|---|---|---|
| Setting up | Guides in the documentation and answers in the Help Center | Onboarding and setup: a plan for your channels and apps, done with you |
| Bringing data in | The import tool: CSV or Excel, column matching, a preview and a list of rows it cannot take | Migration: we clean the files, run the import and check the result with you |
| Getting settings right | Every app's own settings, and roles per business and channel | Configuration: a review and the changes that follow |
| Learning | Guides, help articles and practice in test mode | Training: live online sessions built around your setup |
| Connecting systems | The public API reference, test keys and signed webhooks | Custom reports and integrations, built for you |
| Day-to-day admin | Your own admins, with the audit log | Ongoing admin help on an agreed scope |
| Something is broken | That is support, not a service. It is never charged as a project. | |
You stay in charge of your business
We work the way we ask partners to work. Through a role you give us, from our own logins, with a record of every change.
You create the User ID and the business. You invite us, to the whole business or to one channel. We never ask for your password or a one-time code, and nobody on our team ever will.
Sensitive actions stay with you. Payouts, payroll and security changes need a step-up check from the account holder, and we will not ask you to hand that over.
When the work is done, you decide what happens to our access. Remove it, or keep us on for admin help. Either way, the data and the business are yours.
What we will ask you for
Every service page lists its own needs. These apply to all of them.
Having these ready makes the first conversation much more useful.
- A decision-maker. Someone who can say yes to a plan and to changes in access.
- Your own User ID and business. So the account is yours from the start.
- A picture of the business. Brands, branches, websites and the team who will use the apps.
- What good looks like. The two or three things that would make this worth it for you.
- Time in the diary. For the calls, the checks and the handover.
About professional services
How much do services cost?
Are services included with apps?
Do you work in person?
Is support a paid service?
Can I use free credits for services?
Who does the work?
Tell us what you need a hand with
A short message is enough to start. We will ask the right questions and come back with a scope and a quote.