Channel and app configuration
For businesses that set things up quickly and now want them right: tidier channels, sensible roles, and apps configured for the work.
What this service is for
It is common to start fast and tidy later. A few months in, you may have apps nobody uses, roles that give too much access, or a second brand squeezed into the first channel.
We review your setup with you and change what needs changing. Every app has its own settings, from notifications and a daily summary to which roles can use it. Small changes there often make the biggest difference.
What is in, and what is not
The written quote sets the exact scope. These are the usual boundaries.
Usually included
Adjusted to your business in the quote.
- A review of your channels, apps and roles
- App settings: notifications, daily summaries, website visibility, access by role
- Splitting or combining channels where it makes sense
- Removing apps you pay for but do not use
- Custom roles where the standard ones do not fit
Not included
Some of these are other services, or stay with you.
- Building new apps
- Changes to how the platform itself works
How the work runs
Timings depend on your business, so they are set out in the quote rather than promised here.
We work inside your business through a role you give us. Every business keeps an audit log.
Review call
You show us how the team works today and what gets in the way.
Findings and a quote
A short written list of what we would change, why, and the cost of our work.
Changes
Made through the role you give us, one channel at a time.
Walk-through
We show the people affected what changed and why.
What we need from you
Ready before we start, where you can.
- Admin access for us on the channels in scope, given by you
- Time with the people who use the apps every day
- A decision-maker for changes to roles and access
What you get at the end
Yours to keep, whatever you decide next.
- Channels and apps configured for how you work
- Roles that give each person the access they need, no more
- A record of every change we made
- A note of apps you could remove to save money
About channel and app configuration
Will you change things without asking?
Can you reduce our monthly bill?
Is there a price list?
Other services
Ask us for a quote
Tell us a little about the business and what you want done. We will come back with questions, then a written scope and quote.