A record nobody can rewrite.
Every business has an audit log. It shows who did what, when, and from where. It cannot be edited, and it includes the times our own support staff looked in.
- Kept for 3 years
- Never editable
- Support access recorded
The history of your business, line by line
Each entry has the time, the person, what they did, the detail, where it came from and what kind of change it was. Money, access, data and support changes are all there.
The log shows the reviews and verification steps our staff take on your business. Ticket-linked records of other staff access are being added.
Your personal account keeps its own records too. Activity covers everything on your User ID for 90 days. Security activity lists sign-ins, blocked attempts and changes for 180 days.
Using the audit log
Open it from the business
Audit log sits in the business menu, next to Billing and Users.
Filter by kind
All, Money, Access, Data or Support.
Read an entry
When, who, what, detail, the masked IP address it came from, and its kind.
Export it
Download the log as a CSV file for your accountant or your own records.
Where you will find it
Sketches of the real screens in the panel, with the names you will see on them.
When, who, what, detail, from and kind. Filtered by money, access, data or support.
Business › Audit logEvery action on your User ID for 90 days, including sign-ins, changes you made and decisions sent to you.
Account › ActivitySign-ins, failed and blocked attempts, and changes to your security settings, kept for 180 days.
Account › Security › ActivityWhat you can set, and where the edges are
The plain facts, so nothing surprises you later.
| Setting or rule | How it works |
|---|---|
| Business audit log | Kept for 3 years. Entries are never editable. |
| Filters | All, Money, Access, Data and Support. |
| Export | CSV download from the Export button. |
| Support access | Staff reviews and verification steps are logged; ticket-linked access records are being added. |
| Personal activity | The last 90 days on your User ID, downloadable. |
| Security activity | Kept for 180 days, downloadable as CSV. |
Audit log: common questions
Can an admin delete entries from the audit log?
How long is the audit log kept?
Will I know if your staff look at my business?
Can I export it?
Bring your businesses under one roof
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