Privacy and personal data
Safety
Privacy and personal data
Collect only the personal data you need, keep it safe, and never share it without permission.
Not allowed
Publishing a customer’s phone number, address or order details
Asking for passwords, OTPs or full card numbers in a form or chat
Selling or sharing customer lists
Allowed
Collecting delivery details at checkout
Keeping patient notes in the Patients section where access is restricted
Why we have this rule
People trust your channel with their details. Losing that trust is hard to undo.
If this rule is broken
The channel that looks after it may warn or suspend. Scams and illegal content are acted on straight away.
How decisions work
All Community rules