Demand
Clients book at midnight
People book when it suits them, often late in the evening on a phone. An online booking page fills slots while the salon is closed.
Beauty and wellness
Beauty and wellness is built one appointment at a time
Salons, spas, gyms and studios are some of the most personal small businesses there are. They grow when clients come back, and they struggle when chairs sit empty.
Why it matters90%of businesses worldwide are small and medium enterprises, and they provide more than half of all jobs.World Bank, 2024 39%of workers' core skills are expected to change by 2030, and skill gaps are the top barrier to transformation for 63% of employers.World Economic Forum, Future of Jobs Report 2025, 2025
A small employer on every high street
A neighbourhood salon or gym is a small employer, a training ground for young stylists and trainers and, for many clients, part of how they look after themselves.
Many are owner-run with a small team, which is why the admin they carry, from bookings and packages to commissions, weighs so much.
Forces
What is changing the sector
Four pressures, in plain words. Where a published figure backs one up, we show it with its source.
Skills
Stylists and trainers are brands
The WEF expects core skills to keep changing to 2030; here that shows up as new treatments, new equipment and new ways to sell. Clients follow the person, so fair commissions keep good people.
39% of workers' core skills are expected to change by 2030, and skill gaps are the top barrier to transformation for 63% of employers. World Economic Forum, Future of Jobs Report 2025, 2025
Digital
Reviews decide
New clients read reviews before they book. Asking happy clients for one, and replying to every review, is now part of the job.
Climate
Less product wasted
Tracking products used and sold, and trimming stock, keeps both cost and waste down.
Everyday problems
What gets in the way, at both ends of the scale
The small operator and the large one share the same trade, but not the same headaches.
Small operators
One owner, too many jobs
- A paper diary, and double bookings on busy days
- No-shows that leave a chair empty
- Packages and memberships tracked on cards
- Commissions worked out at month end with a calculator
- Clients who come once and never return
Large organisations
Many sites, too many systems
- Many outlets, with stylists moving between them
- Memberships that should work at every branch
- Products sold at checkout, with stock at each outlet
- Consistent prices and offers across the brand
- Reviews for every location to watch
What good looks like
The standard worth aiming for
- 01
A diary that fills itself
Online booking by stylist or trainer, with deposits and reminders.
- 02
Packages that are easy to buy
Memberships, packages and auto-renewal by UPI.
- 03
Pay that is fair
Commissions calculated from services and products sold.
- 04
Clients who come back
Points, birthday offers and review requests after each visit.
How Intersink fits
A first set, priced from real app prices
Each salon, spa or studio brand is a channel. Salon or Gym, Memberships and Reviews are apps on it.
Ready-made set: Salons and wellness6 apps chosen for this trade.
See the set| App | What it does | Per month |
|---|---|---|
| Salon | Salon appointments, stylists, service menu, packages and commissions. | Free |
| Reviews | Collect Google and on-site reviews, reply fast and show the best ones on your website. | Free |
| Total per channel, per month, before tax | Free | |
Add or remove apps at any time. An app removed mid-month is billed only for the days it was installed. Every price
When you need more
Bookings
Online appointments with staff calendars, deposits and reminders.
Free
Memberships
Paid memberships and subscriptions with plans, trials, gated content and dunning.
Free
Gym
Gym and studio memberships, class bookings, trainers and check ins.
Free
Point of Sale
Point of sale for your counter with barcode billing, card and contactless, synced with your online store.
Free
Loyalty
Points, tiers and referral rewards that bring customers back.
Free
Social
Plan, schedule and measure posts on Instagram, Facebook, LinkedIn, X and YouTube.
Free
Small and large
What each gets out of it
The first set above costs Free a month per channel before tax. The same apps scale to many brands without switching product.
Small and medium
Start small, add as you grow
- A single chair can start with Salon; a studio with Gym
- Reminders by SMS and WhatsApp to cut no-shows
- A monthly invoice after use, with no annual contract
- Small business credits for registered businesses with up to 20 people
Enterprise
Control across brands and sites
- Each brand as a channel under one business
- Roles so front desk, stylists and managers see different things
- Workforce for attendance and payroll across outlets
- An audit log of money, access and settings changes
Set it up
From nothing to your first working day
Each step is a real screen in the panel. Stop whenever you like; everything waits for you.
- 1
Create your User ID
Free, with passkeys and 2-step verification.
- 2
Add your business
Its legal name, registration and VAT or EIN number, so invoices are right from the first month.
- 3
Open a channel
One per brand or line of business, with its own name, website address and team.
- 4
Install Salon or Gym
Add services with durations, staff and hours.
- 5
Add Memberships, Loyalty and Reviews
Packages, autopay, points on every visit and a review request afterwards.
Sources
Where the figures come from
Figures are quoted as the source publishes them, with the year of publication. App prices are our own, in pounds per channel per month before tax.
Other sectors
Run your beauty and wellness business on Intersink
Create your User ID, add your business and open a channel. Install the apps you need and pay for them after the month.