Couriers, fleets and field teams carry the goods and the repairs every other sector relies on. The work happens on the road, so the tools have to work there too.
The part of every business you only notice when it fails
Every online order, every medicine delivery and every repaired machine depends on someone moving it. Logistics and field service firms range from a single van to fleets of thousands, and the smaller ones often carry the last and hardest mile.
A great deal of the world’s work sits outside formal jobs: the ILO counts more than half of all workers in informal employment. Clear records of trips, jobs and payments help anyone doing this work, whatever their contract.
Drivers and technicians now take photos, collect signatures and follow checklists on a phone. Apps they can learn in minutes keep them on the road.
Logistics and mobility
Digital
Tracking the customer can see
A live tracking page stops the “where is it?” calls, and proof of delivery settles arguments before they start.
Climate
The cheapest kilometre is the one not driven
The IEA forecasts that renewables will supply a far larger share of the world’s electricity by 2030. For a fleet, the nearest win is simpler: fewer failed deliveries and well-kept vehicles cut fuel and emissions together.
46% of the world’s electricity is forecast to come from renewables by 2030, up from 30% in 2023. IEA, Renewables 2024, 2024
Everyday problems
What gets in the way, at both ends of the scale
The small operator and the large one share the same trade, but not the same headaches.
Small operators
One owner, too many jobs
Courier rates compared by phone, one parcel at a time
Cash-on-delivery money that takes weeks to reconcile
Vehicle papers and service dates kept in the glovebox
Jobs handed out on WhatsApp with no record of who did what
Failed deliveries that nobody follows up
Large organisations
Many sites, too many systems
Hundreds of vehicles, drivers and routes across regions
Weight disputes and returns with many carriers
Maintenance contracts with visits due every month
Parts held in vans as well as warehouses
Customers who want live status without calling the depot
What good looks like
The standard worth aiming for
01
Book and track in one place
Rates from many couriers, labels in one click and a tracking page customers can open.
02
Vehicles that stay on the road
Live GPS, fuel logs, and reminders for servicing and documents.
03
Jobs with proof
Technician checklists, photos, parts used and the customer’s signature on site.
04
Money that reconciles
Cash on delivery matched to orders, and failed deliveries re-attempted rather than forgotten.
How Intersink fits
A first set, priced from real app prices
A transport or service brand is a channel. Shipping, Fleet and Field Service are apps on it, sharing the same customers and stock.
Ready-made set: Logistics and field teams6 apps chosen for this trade.
