Browse the documentation

Create a channel

Add a brand to your business, with its own website, customers and apps.

Where:BusinessChannelsCreate channel

Steps

Open Channels
Open the business, then Channels, and choose Create channel. There are three steps: Channel details, Domain and Review.
Channel details
Enter the Channel name the way customers know it. Pick a Category, upload a Logo (square PNG, 512 × 512 px) and an Icon, and add a Description. Choose Continue.
Domain
Choose Use an Intersink subdomain for a free address that works straight away, or Use my own domain and type the Domain name. We show the DNS records after the channel is created. Choose Continue.
Review
Check the channel name, category, address and business, then choose Create channel.
Pick apps
The app store opens so you can pick the channel’s apps. Each app adds its own tabs.

Use one channel per brand, not per product line. Products and pages all live inside one channel.

Channels stay offline until the business is approved, but you can set them up in the meantime.

Still stuck?

Search the Help Center for answers, or ask our support team. Tell them which guide you were following and which step.

Browse the documentation

Add a brand to your business, with its own website, customers and apps.

Where:BusinessChannelsCreate channel

Open Channels
Open the business, then Channels, and choose Create channel. There are three steps: Channel details, Domain and Review.
Channel details
Enter the Channel name the way customers know it. Pick a Category, upload a Logo (square PNG, 512 × 512 px) and an Icon, and add a Description. Choose Continue.
Domain
Choose Use an Intersink subdomain for a free address that works straight away, or Use my own domain and type the Domain name. We show the DNS records after the channel is created. Choose Continue.
Review
Check the channel name, category, address and business, then choose Create channel.
Pick apps
The app store opens so you can pick the channel’s apps. Each app adds its own tabs.

Use one channel per brand, not per product line. Products and pages all live inside one channel.

Channels stay offline until the business is approved, but you can set them up in the meantime.

Still stuck?

Search the Help Center for answers, or ask our support team. Tell them which guide you were following and which step.