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Transfer ownership or close a business
Hand the business to another admin, or close it for good.
Where:
BusinessSettingsDanger zoneBefore you start
- Before closing, download your invoices and export your orders.
Steps
- Open Settings
Open the business, then Settings. Both options are under Danger zone.
- Transfer ownership
Choose Transfer ownership, pick the New owner (only admins are listed), enter Your password and choose Transfer. You become an admin. The other person must accept within 48 hours.
- Accepting a transfer
The new owner sees Ownership offer and chooses Accept ownership or Decline. They must have 2-step verification turned on to accept.
- Close the business
Choose Close business, pick a Reason, type the business name to confirm and choose Close business. All channels go offline and subscriptions stop at the end of the period.
Tips
After closing, only legally required records are kept.
The new owner controls billing and can remove you, so transfer only to someone you trust.
Related guides
Invite your team and set rolesGive colleagues their own access to the business and the channels they work in.Download your data or delete your accountUse the Privacy Center to get a copy of your data, make a privacy request, or close your User ID.Understand billing and apply for free creditsSee what your business pays for, download invoices, and apply for credits that are used before your card.
Still stuck?
Go to HelpSearch the Help Center for answers, or ask our support team. Tell them which guide you were following and which step.